Town Hall is open to the public, Mon-Fri, 8:00-4:00.

{slider How do I schedule public education, a station tour, or a presentation to my group, organization, or school?}

Call the Fire Department at 603-497-3619.

 {slider What type of fire extinguisher is best for my home?}

A multi-purpose fire extinguisher is best for the home. Look for the rating to be at least 2A:10B:C on the label. This extinguisher can be used on any type of fire commonly found in the home. It will often be labeled A-B-C and may be purchased at most hardware retailers.

 {slider How do I know my smoke detectors are working?}

You should become familiar with how to test your detectors. Instructions are enclosed with every detector. The simplest way to test the detector is to push the test button. This will arm the detector and cause it to sound until you release the test button.

It is important to test detectors for many reasons. The obvious reason, to assure they are working. Less obvious but equally important, you and your family members need to know what the sound is in order to plan a response to hearing the detectors. Hearing this piercing sound in the dead of night will cause confusion and panic if you do not know what the sound is and how to react to it. Children need to know the sound. Parents need to arrange with their children what their exit escape plan is for when the alarm sounds. You can contact the fire department for a free pamphlet on fire safety using EDITH (Exit Drills in the Home).




{slider Why do I get a fire engine when I call 911 for an ambulance?}

A fire engine will respond with the ambulance on ‘serious’ or ‘critical’ medical emergencies. A fire engine comes along with an ambulance for safety and manpower. We plan for the worst and hope for the best when responding to a call. Also, the closest ambulance is dispatched to answer your call; however, it is imperative that emergency medical help arrives on the scene as soon as possible. Since ambulances may be transporting other patients or completing duties at the hospital, it is likely that a fire engine will be closer to the call. Therefore, the nearest fire engine (with medical equipment and EMTs) is dispatched with the ambulance.

{slider Can I get my blood pressure checked at the fire station?}

Yes. We offer this service free at all fire stations in the Town. Please recognize that, from time to time, our personnel might be absent from the station due to emergency calls or training activities. 

{slider Why was my ambulance ride to the hospital so bumpy and uncomfortable?}

The patient cot has a thin, firm mattress that lays directly on an aluminum frame and provides very little comfort. Unfortunately, the cot must be firm in order for us to perform CPR on critically ill patients. In addition, we try to respond to medical emergencies as quickly as possible in order to provide timely, life-saving treatment. Consequently, this requires vehicles with good road-handling characteristics. If these large, heavy vehicles had a softer, more "spongy" suspension that would provide a smoother ride, they would not be safe to drive to the scene as quickly as possible. 

{slider What is the difference between an EMT and Paramedic?}

The difference between an Emergency Medical Technician (EMT) and a Paramedic is a matter of training. A Paramedic goes through more training and can provide a higher level of emergency care than an EMT. A Paramedic is an EMT. There are different levels of EMT training; EMT-Basic, EMT-Intermediate, EMT-Paramedic and Licensed Paramedic. Each level requires more training than prior.

{slider Does the Fire Department have a Privacy Policy that protects patient information?}

The Goffstown Fire Department has a Privacy Practices Policy that conforms the Health Insurance Portability and Accountability Act. Click here for the Policy.

{slider How does 911 know of permanent medical conditions or hazards at my address?}

The State of New Hampshire Department of Safety has released a form that can be completed and submitted to E911 so that they can supply emergency response personnel with any pertinent medical information in an emergency. You can find the form here.




{slider Does the fire department refill my fire extinguisher?}

The fire department does not refill Fire Extinguishers. We even have to send ours out to a vendor to have them refilled. An approved and licensed vendor can be found in the Yellow Pages.

{slider Can you make the traffic lights turn green?}

Yes, the Fire Department Apparatus have lights that emit a particular frequency of flashing light that activates a control on the traffic lights to cause them to change to green in the direction of travel. They are called Opticoms. You may see us occasionally driving around checking them by driving through intersections with only one flashing white light. 

{slider When an emergency vehicle is approaching that is displaying emergency lights and sirens, what should I do?}

Please pull to the right and stop. This will allow fire apparatus or other emergency vehicles adequate and clear lanes to safely and quickly continue its response. 

{slider Does the Town furnish your meals?}

The Town of Goffstown does not furnish the firefighters' meals while on duty. We purchase our own groceries to cook meals while at work. Sometimes you may see us out picking up meals at one of the local restaurants and grocery stores. 

{slider What do I do after a fire?}

Recovering from a fire can be a physically and mentally draining process.  When fire strikes, lives are suddenly turned around.  Often, the hardest part is knowing where to begin and who to contact.  The information contained in our After the Fire: Returning to Normal booklet (pdf) is to provide you with initial assistance in your time of need.

{slider How do I get a copy of a fire incident report or patient care report?}

Certain limitations apply.  Call the Fire Department at 603-497-3619.

{slider Will you donate/sell/trade one of your patches?}

Unfortunately, no. We are no longer allowed to trade, sell, or donate patches. We discontinued making patches available to anyone, even our own firefighters, following the 9-11-01 terrorist attacks because our US Department of Homeland Security formally requested that ALL police, fire, and medical agencies discontinue that practice. We have checked with DHS and they still ask that we abide by their request.